Privacy Policy

Information about privacy (privacy policy) and disclaimer:

Introduction

The information below relates to information collection, use, and disclosure practices for website visitors at Gebr. Heyl Analysentechnik GmbH & Co. KG, hereinafter referred to as Gebr. Heyl. However, it does not relate to information collection, use, and disclosure practices for website visitors at other companies of the Heyl network, even if they are subsidiaries or contain the name Heyl in the company name or the Internet domain.

Gebr. Heyl is very sensitive to the privacy concerns of visitors to its website.

The purpose of this Privacy Policy is to describe what types of personal information we collect and save from visitors to the Gebr. Heyl website.

Collection of information

Basically there are two types of collected information: Non-personal information, i.e. information recorded by the standard operation of the Internet servers, and personal information, i.e. website visitor/user information knowingly and voluntarily submitted to us. For example, you may choose to provide us with personal information when filling in a form or ordering a newsletter.

The information recorded by the standard Internet operations is automatically updated when visiting the respective website. Gebr. Heyl’s website is hosted by a provider and we do not have direct influence on the information recorded by the standard operation of the Internet servers on which our website is hosted. For more information concerning this matter please go to "Datenschutzerklärung des Providers". 

This website uses etracker technology (www.etracker.com) to collect visitor behavior data. This data is collected anonymously to be used for marketing and optimization purposes. All visitor data is saved using an anonymous user ID and can be aggregated to a usage profile. Cookies may be used to collect and save this data, but the data remains strictly anonymous. The data will not be used to identify a visitor personally and are not aggregated with any personal data. The collection and storage of data may be refused at any time with respect to subsequent services.

In general, we only collect personal information when visitors knowingly and voluntarily submit it to us. For example, visitors may choose to provide us with their personal information when filling in forms, via their email address or when contacting Gebr. Heyl. Examples of voluntarily submitted information are entries in a contact form.

Use of personal information

Visitors to the Gebr. Heyl website have numerous opportunities to contact the company. For example, via a contact form, email, phone, letter, fax or personally.

 The personal information voluntarily submitted by the respective website user is only used for in-house purposes. The transfer or disclosure of information for independent use by third parties only occurs within the Heyl network, and with the sole purposes of answering customer requests quickly and efficiently. The transfer or disclosure of information for other purposes is strictly prohibited, unless Gebr. Heyl is required to do so by law.

By submitting personal information, such as email address, name and / or phone number, visitors to the website agree that Gebr. Heyl or a company of the Heyl network can contact them. This right can be revoked. The section "Access to and deleting personal information” provides more information.

Access to and deleting personal information

Users of the Gebr. Heyl website can access and validate, change as well as demand deletion of the personal information which they have submitted.

In this event, it is necessary to contact Gebr. Heyl via email, letter, fax, phone or personally and provide proof of identity.

Once personal information has been deleted, visitors/users will no longer receive information / services relating to the application of stored information, e.g. sending of a newsletter.

Disclaimer for links to other websites

The Gebr. Heyl website provides (hypertext) links to other, external websites. The operators of these external websites are Gebr. Heyl partners with long-standing business or personal relationships to the company. Gebr. Heyl has thoroughly checked the material contained in these websites in advance. However, continuous checks are not possible. If you leave the Gebr. Heyl website to visit any linked site, you do so at your own risk and agree that we are not responsible or liable for the material contained in such websites.

Online information

Gebr. Heyl uses all reasonable endeavours to ensure the accuracy and completeness of this website. Nonetheless, mistakes and inaccuracies may still occur. Therefore, Gebr. Heyl shall not be liable, under the terms of this disclaimer or otherwise, for any of the information contained in the website.

Security

Gebr. Heyl uses state-of-the-art methods to protect its data processing systems against third party access. This ensures that stored personal information is protected against manipulation, loss and unauthorised access.

Contact

If you have any questions, comments or concerns regarding our privacy policy and/or practices, please contact Gebr. Heyl at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or on +49 5121 28933 - 0. The statutory company information is specified in the respective website imprint.